• You advertise rates inclusive of all taxes and service charges. Still you ask for an extra 3%, 4% or 5% in "Service Charge" to process my payment on-line. Why is this? And why this difference 3%, 4% or 5%?

---

• Are your rates per room or per person?

---

• What is the cost for using your service?

---

• You advertise that the rates include American Breakfast (ABF). But the travel agent confirmed that the rate is for ROOM ONLY without ABF? I have to pay extra if I want ABF. Why is this?

---