During business days and business hours, you can expect the booking agent to receive ("download") your request/inquiry within 2-3 hours.
A reservation number/reference is assigned to your request/inquiry (either automatically during the booking request process or by the booking agent)
Within 24 hours, the agent will contact you with either:
- a confirmation detailing your reservation and payment instructions (if no deposit was made at the time of your booking request).
- or a notice of unavailability.
After your confirmation by e-mail and payment of a 1 night deposit
(if no deposit was made at the time of your booking request), the booking
will be confirmed with the hotel.
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