You can decide to simply send an e-mail to the e-mail address of the booking agent (provided with the e-mail confirmation of your reservation) - with a simple mention that you wish to CANCEL.
We suggest to always use our cancellation form to transmit your booking references and the name of your booking agent.
In the unlikely case that you do not receive an acknowledgement by return e-mail WITHIN 24 HOURS, we suggest to FAX the CANCEL request to the fax number of the booking agent (provided with the e-mail confirmation of your reservation). The fact you sent an e-mail does not always mean the booking agent received it.
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