The details of the cancellation policy applicable to the hotel of your choice will be given during the booking request (STEP.2) process.

Please make a booking request (STEP.2) to review the specific cancellation policy for the hotel of your choice.

In most cases, you can cancel a reservation up to 2-5 days (required notice depending on the booking agent and processing bank) prior to the check-in date and will be charged only a 200 baht administrative fee.

NOTE: Unless you are informed otherwise on your confirmation e-mail. In most cases: for the unusual cases when a full pre-payment is required, failure to cancel the reservation within 5 (2) days of check-in date may result in a charge/penalty for the full length of the reservation. (This only concerns reservations during peak seasons and periods of very high occupancy).
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